Frequently Asked Question about On2Air Actions


**🔴 On2Air Actions has been shutdown to focus on our On2Air Backups Airtable app

Learn more about automated Airtable backups - on2air.com**


Q: I've configured a Trigger/Search/Update. Now what?

|| A: Once you have an Action configured, you'll need to connect it to Zapier, an Airtable Automation, Airtable Scripting, or a Custom App.

Learn how to connect:

Core Action - Create a Trigger

Core Action - Create an Update Action

Core Action - Create a Search Action

Q: I don't see my action showing in the dropdown within Zapier.

|| A: Make sure you have Enabled your action from On2Air, otherwise it will not show up in Zapier.

Q: Do you support anything other than Zapier?

|| A: You can integrate Actions into Airtable Automations, Airtable Scripting, Zapier and Custom Apps. As of now, Zapier is the only way to connect to On2Air Actions. In near future, we are looking to add Integromat, and direct Webhook connections. If any other source would be useful, let us know.

Q: Regarding the limits, what does it mean when it says "25 Triggers", for example?

|| A: That is the number of triggers you can create, NOT the number of times a trigger can be executed. On2Air Actions only limits on the number of items you are able to have active. Other sources, such as Zapier, may have limits on how many times something can execute, but On2Air does not limit the number of executions.

Q: My Action is generating a 500 Error. What could be the cause?

|| A: Some common issues that could generate an error are: || Make sure the API Key used to connect to Airtable has write permissions to your base. Our actions must be able to write to Airtable || Make sure you have everything configured correctly - for example, if using a trigger that requires a Comparison field (i.e. Updated, Date) that you have a comparison field configured. || Check if any field names or table names have changed in Airtable. If you've modified your schema, it may be causing issues with your configuration. Similarly if you've change the type of any fields being used